Delete your Marrin account
Last updated: 30 October 2026
Delete your account in the app
1. Open Marrin and sign in. 2. Go to Profile → Privacy & security. 3. Tap Delete account and confirm. To protect your account, we may ask you to confirm your identity first. You are signed out on every device straight away, and your account is scheduled for permanent deletion 29 days later. Until then you can change your mind (see "Changed your mind? Restore your account").
Request deletion without the app
If you no longer have the app, email hello@marnai.app from the email address registered to your Marrin account, with the subject "Delete my account". To protect you from requests made by someone else, we may ask you to confirm the request before we act on it. We will reply by email when the deletion is complete.
What we delete
Your account: name, email address, phone number and password. Your profile: goals, body measurements, preferences, allergies and other details you entered. Your plans and logs: workout and meal plans, AI-generated programs, and the workouts, meals, water, habits and progress you logged. Your connected health data: readings synced from Health Connect, Apple Health, WHOOP and Google Health, your health summaries and scores, and the access tokens for connected services — we also revoke Marrin's access at WHOOP and Google Health, and at Apple if you signed in with Apple. Any medical reports you uploaded, and the results read from them. Your community memberships.
What we keep, and for how long
We keep only limited records that we need for security, fraud prevention and our legal obligations — such as a record that the account was deleted, with the date and the IP address and device of the request. These security records do not contain your profile, plans, logs or health data, and we keep them for 365 days, including after the account is permanently deleted. Usage analytics in Google Analytics are linked only to an internal Marrin ID, not to your name or contact details, and are not deleted when you delete your account; Google Analytics keeps them for its data retention period. Copies of deleted data can remain in our database backups for up to 30 days, after which the backups are overwritten.
How long it takes
Straight away when you delete in the app: you are signed out on every device; your name, email address and phone number are removed from your account; your consents end; and your connected health data and tokens, any medical reports you uploaded and your community memberships are deleted. After 29 days: the rest of your data — your profile, plans and logs — is permanently deleted, along with your password. The permanent deletion always completes within 30 days of your request. Requests made by email are completed within 30 days of the request.
Changed your mind? Restore your account
For 29 days after you delete your account in the app, you can restore it: sign in again the same way you used to (for example with your email address, phone number, Google or Apple). Marrin tells you when the account is due to be deleted and offers two choices: Restore my account, or Keep it deleted. What a restore brings back: your account, name, email address and phone number, profile, plans and logs, so you pick up where you left off. To make this possible, we keep your email address, phone number and name encrypted until the permanent deletion. What a restore cannot bring back: connected health data and connected apps, medical reports, and community memberships — these are deleted straight away, so you can connect or join again. You will also be asked to agree to the Terms and the Privacy Notice again, and you sign in afresh on each device. After the 29 days, the account is permanently deleted and can no longer be restored. Accounts deleted or suspended by our team cannot be restored by signing in again.
Before you delete
Once the 29 days have passed, deletion is permanent. If you want a copy of your data, download it first in Profile → Privacy & security. If you only want to stop sharing health data, you can disconnect a source instead in Profile → Health & wearables.
Contact
Questions about deleting your account: hello@marnai.app. Our Privacy Notice explains how we handle your data.